197 Reviews Found
Confirmed Service Customer
As expected, friendly, fast, efficient
Barbara G.
PRESCOTT VALLEY
Business Response
Barbara, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
The personal were knowledgeable and very helpful
Ricky R.
PRESCOTT VALLEY
Business Response
Ricky, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
Friendly, fast and efficient......Great company!
Jason G.
CAMP VERDE
Business Response
Jason, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
Polite, explained the process, fair negotiations, knowledgeable about the buick.
David M.
PAYSON
Business Response
David, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Not a big fan of sales but service and parts are excellent. Pleasant, efficient, timely and honest. Troy and Chad are great.
Paul S.
PRESCOTT
Business Response
Paul, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Easy and pleasant. Never felt pressured or stressed.
Jill W.
PRESCOTT
Business Response
Jill, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
Was this review helpful?
Business Response
Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Francisco, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Sales Customer
Chuck did an amazing job at taking His time to point out all the features of our new vehicle to the best of his Knowledge 10 out of 10 experience all the way around. Even made a Hassle free delivery to Tucson Couldn't be more pleased with our experience.
Joe C.
CLIFTON
Business Response
Joe, we're happy you found our staff to be so supportive during your experience here at Findlay Buick GMC Prescott. Thank you again for choosing Findlay Buick GMC Prescott and we hope to see you again.
Was this review helpful?
Confirmed Sales Customer
Our salesman Gary was great to work with. He made our truck buying experience easy, with no pressure or stress. Everyone at the dealership was friendly and accommodating. We are enjoying our new truck. Thanks Findlay!
Robert S.
PRESCOTT
Business Response
Robert, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Sales Customer
The car was poorly detailed, the tires had 45 lbs of air. The salsa staff were easy to work with.
Omer I.
DEWEY
Business Response
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Cody was the service rep. He did a great job. Thank you.
Troy C.
PRESCOTT
Business Response
Troy, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
Easy to schedule service and all around great job!
David P.
CHINO VALLEY
Business Response
David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Would have been 5 stars but the service department used an old phone number from old computer records, which was no longer in service, to try to contact me instead of the current phone number that I wrote down on the paper work that was given to me when I arrived. As a result I never heard back from the service department until I called asking what was going of with my vehicle and if the work had been completed.
Diane R.
PRESCOTT
Business Response
Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (928) 499-7298 so we can assist you further.
Was this review helpful?
Confirmed Service Customer
Friendly, knowledgeable service writers. Pleasant, clean and comfortable waiting area.
Vonna H.
PRESCOTT
Business Response
Vonna, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay Buick GMC Prescott! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Rex, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Decsann, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Dennis, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
HAD ELECTRIC STEPS INSTALLED ON THE PICK UP. THE TRUCK SITS HIGH AND WAS DIFFICULT FOR PEOPLE TO INTO AND OUT OF THE TRUCK. MANY OF OUR FRIENDS ARE OLDER, SOME WITH PHYSICAL PROBLEMS, IT WAS HARD FOR THEM. THE ELECTRIC STEPS HELPED A LOT. THE INSTALLATION WENT WELL AND LOOKS GREAT. GOOD JOB. THANKS
Larry P.
PRESCOTT
Business Response
Larry, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
After 2 hours waiting for a oil change that I had an appointment for they didn't even wash my truck. Was it because it was a free service on my $100,000 truck.
Larry B.
PRESCOTT
Business Response
Larry, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 499-7298 when you have a chance. Thank you, and we look forward to hearing from you.