200 Reviews Found
Confirmed Service Customer
They started on the truck right away and it was finished before they said it would. Everyone was pleasant and professional. The waiting room was very comfortable. Everything they did was explained to me.
Larry P.
PRESCOTT
![2024 GMC Sierra 2500 HD 1GT49NEY7RF359049](https://inv.assets.ansira.net/evox/color_0640_032/54029/54029_cc0640_032_5IR.jpg)
Business Response
Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay Buick GMC Prescott! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
They performed my schedule oil change and also advised me that I needed my transfer case and rear differential needed service. Troy is a great service advisor to help keep my terrain operating at peak performance.
Bruce B.
PRESCOTT
![2020 GMC Terrain 3GKALVEX0LL134081](https://inv.assets.ansira.net/evox/color_0640_032/13864/13864_cc0640_032_G1W.jpg)
Business Response
Bruce, thank you for your kind words and this wonderful review! We hope to see you soon!
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Confirmed Sales Customer
The buying process was very easyvand all the staff is very professional and very easy to do business with.
John N.
ASH FORK
![2024 GMC Sierra 3500HD 1GT49VEY9RF469472](https://inv.assets.ansira.net/evox/color_0640_032/53168/53168_cc0640_032_5IR.jpg)
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Findlay Buick GMC Prescott and we hope to see you again.
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Confirmed Service Customer
Very quick and efficient. Did exactly what needed to be done. Would be nice if you offered a complimentary car wash with the service Might as well go to grease monkey for what was done
Candi C.
PRESCOTT VALLEY
![2020 GMC Sierra 1500 1GTU9FEL4LZ163134](https://inv.assets.ansira.net/evox/color_0640_032/14006/14006_cc0640_032_9V5.jpg)
Business Response
Candi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 499-7298 when you have a chance. Thank you, and we look forward to hearing from you.
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![2025 GMC HUMMER EV SUV 1GKB0RDC0SU101492](https://inv.assets.ansira.net/evox/color_0640_032/55226/55226_cc0640_032_G7X.jpg)
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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![2024 GMC Sierra 2500 HD 1GT49LEY9RF457150](https://inv.assets.ansira.net/evox/color_0640_032/54029/54029_cc0640_032_5IR.jpg)
Business Response
Ilene, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Tom did a very good job. Got a txt where i replied to, but never got a reply back.
Mario I.
PRESCOTT VALLEY
![2021 GMC Sierra 1500 1GTU9CETXMZ418742](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Confirmed Service Customer
Cody is an awesome service advisor. He kept me posted about the process the whole time
Charles C.
KIRKLAND
![2024 GMC Sierra 2500 HD 1GT49PEY1RF104845](https://inv.assets.ansira.net/evox/color_0640_032/53177/53177_cc0640_032_5IR.jpg)
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Bruce the sales consultant, Lowell the sales consultant, Alexex the sales manager and Cinnamon, the closing documents lady were beyond helpful. They were knowledgeable in all areas of Buick. Matt the parts department member was extra helpful ordering floor mats.
David H.
PRESCOTT
![2024 Buick Encore GX KL4AMBS25RB192322](https://inv.assets.ansira.net/evox/color_0640_032/53261/53261_cc0640_032_G98.jpg)
Business Response
David, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Everyone at the deals hip was helpful and friendly.
Sharon B.
CHINO VALLEY
![2024 GMC Acadia 1GKENKKS0RJ192808](https://inv.assets.ansira.net/evox/color_0640_032/54740/54740_cc0640_032_G1W.jpg)
Business Response
Sharon, we're happy you found our staff to be so supportive during your experience here at Findlay Buick GMC Prescott. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Had another warning light come on. I scheduled a service appointment and took it in. I was told it was a glow plug issue once again and it was now out of warranty so Paid the bill to Up-Date the Glow plug program. Not sure what that means as the truck has been running on the old program since 2022 just fine. Well pick up the truck was told all good and the light comes back on during my drive home. Taking it back to try it again. I guess my time is not worth anything to GMC. But I do want to say that the motor looked great after they cleaned it up after leaving the dipstick out after my oil change. We can do better GMC.
Joseph G.
PRESCOTT VALLEY
![2020 GMC Sierra 1500 1GTU9EET1LZ158807](https://inv.assets.ansira.net/evox/color_0640_032/14047/14047_cc0640_032_9V5.jpg)
Business Response
Joseph, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 499-7298 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Communicated everything with me included a timeline of when they thought my vehicle would be ready. It was done quicker than accepted which was great! All the staff were very helpful and friendly. Makes me proud that I chose you to finance my vehicle through!
Sadelle C.
DEWEY
![2017 Chevrolet Suburban 1GNSCHKC2HR207395](https://inv.assets.ansira.net/evox/color_0640_032/11625/11625_cc0640_032_G1E.jpg)
Business Response
Sadelle, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
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![2024 GMC Sierra 1500 3GTUUFEL7RG127851](https://inv.assets.ansira.net/evox/color_0640_032/54035/54035_cc0640_032_5IR.jpg)
Business Response
Peter, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay Buick GMC Prescott! We look forward to your next visit! Take care!
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Confirmed Sales Customer
The upfront sales experience was very good. After I signed the contract everyone disappeared. There was not a new car orientation, they didn���t proved the second key to my new car. The feeling I got was you signed see ya.
Ronald B.
PRESCOTT
![2024 GMC Canyon 1GTP6DEK3R1224711](https://inv.assets.ansira.net/evox/color_0640_032/54119/54119_cc0640_032_GAZ.jpg)
Business Response
Ronald, we really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (928) 499-7298 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Sales Customer
Sales person, sales manager service Director all very knowledgeable helped out in training me how to use the car
Francisco J.
PRESCOTT
![2025 GMC HUMMER EV SUV 1GKB0RDC0SU101492](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Findlay Buick GMC Prescott! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Arrived at scheduled time. Customer Service checked me in and serviced my truck. This was done all in a professional manner. Thank You.
Kenneth F.
ASH FORK
![2021 GMC Canyon 1GTG6FEN4M1274063](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Kenneth, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Troy was very nice, helpful and efficient. The car was ready in time and the mechanics did a great job. I love bringing my car in for maintenance and it's always a pleasant experience. Thank you GMC!
Marsha W.
PRESCOTT VALLEY
![2022 GMC Terrain 3GKALMEV0NL270240](https://inv.assets.ansira.net/evox/color_0640_032/50494/50494_cc0640_032_G1W.jpg)
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Findlay Buick GMC Prescott and we hope to see you again.
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Confirmed Service Customer
Tom and everyone in the service department are always so welcoming and helpful. Tom helped me this time but in the past Cory and Edgar have been great too. It���s typically pretty easy to book service if you call ahead and it���s always done in a timely manner.
Brittany S.
PRESCOTT VALLEY
![2020 GMC Canyon 1GTP6CE17L1180298](https://inv.assets.ansira.net/evox/color_0640_032/13872/13872_cc0640_032_9V5.jpg)
Business Response
Brittany, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
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Confirmed Sales Customer
Our Sales person 'Chuck Morgan' was the kindest & most friendly Sales person we've ever encountered buying a new vehicle. He was patient and very knowledgeable about the vehicles we were looking at. No high pressure sell, but instead helping us to make our decision between the Acadia Denali & the Acadia AT4. We chose the Acadia AT4. After our purchase he spent time with us showing and explaining all the bells and whistles and new technology of this vehicle, setting up our trials with 'On Star' and 'Sirius XM'. All the people at Findlay Buick/GMC in Prescott were very nice, willing to help and answer questions. We highly recommend doing business with Findlay Prescott.
James V.
PRESCOTT
![2024 GMC Acadia 1GKENPKS6RJ174312](https://inv.assets.ansira.net/evox/color_0640_032/54740/54740_cc0640_032_G1W.jpg)
Business Response
James, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay Buick GMC Prescott! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
I was treated well as I am on each visit. I trust GMC here at Findlay and feel value for the services provided.
Matthew S.
COTTONWOOD
![2023 GMC Sierra 3500HD 1GT49UEY3PF188064](https://inv.assets.ansira.net/evox/color_0640_032/51308/51308_cc0640_032_G1W.jpg)
Business Response
Matthew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!