Skip to Main Content

Findlay Buick GMC in PRESCOTT - Service FAQs

Frequently asked questions. 

    HOW CAN I DETERMINE WHEN MY VEHICLE IS DUE FOR ITS NEXT SERVICE?

    The recommended service interval is every 5,000-10,000 miles depending on the year and model. We also offer a Service Menu for more details

      DO I NEED AN APPOINTMENT WHEN BRINGING MY CAR IN FOR SERVICE?

      We recommend that any service (other than an emergency) should be scheduled to ensure your service is performed as quickly as possible. For your convenience, you can schedule service online here.

        I DID NOT BUY MY VEHICLE FROM FINDLAY PRESCOTT; CAN YOU STILL SERVICE MY VEHICLE?

        Absolutely. As an authorized GM dealer, we will service vehicles for clients who did not purchase from us. We also service non-GM vehicles.

          DOES Findlay Buick GMC PROVIDE LOAN VEHICLES or a shuttle service?

          We have a complimentary Shuttle Service (when available) between the hours of 7am and 5pm - Monday through Friday. We do provide loan cars by appointment (when available); when scheduling your service appointment and securing your loan car, all you need to provide is a valid driver's license, proof of insurance and a credit card. Your credit card will only be charged for any violations as outlined in the Service Loan Agreement during the duration of your loaner.

            HOW CAN I PURCHASE OR INQUIRE ABOUT AN EXTENDED WARRANTY?

            Our experienced staff of Service Advisors have all the information you need to make an informed decision on the purchase of an extended warranty. 

              MY VEHICLE WAS DAMAGED. WHAT SHOULD I DO NEXT?

              You should call our body shop so we can guide you through the process of working with the insurance company. We can help answer all of your questions and assist you with scheduling an appointment and with arranging a rental vehicle. Findlay Collision Center is a certified collision repair center and works with all insurance companies. Remember, it's your choice on where to have your vehicle repaired.

                HOW OFTEN SHOULD MY TIRES BE ROTATED AND BALANCED?

                Tire experts recommend a tire rotation every 5,000 miles. Tire pressure should be checked every few weeks.

                  HOW OFTEN SHOULD ALIGNMENT BE DONE?

                  Alignment should be performed every 15,000 miles or 1 year, whichever comes first

                    HOW DO I DROP OFF MY VEHICLE BEFORE OR AFTER HOURS (EARLY BIRD)?

                    Dropping your vehicle off before or after hours is easy. Findlay Buick GMC has an early drop off box. Please leave your vehicle under the covered service drive and deposit your key in the drop box located in the service drive area.
                      IF YOU HAVE QUESTIONS NOT ANSWERED HERE - FEEL FREE TO CALL US AT 928.445.8305 OR TEXT US YOUR QUESTION AT 623.297.8330