Confirmed Service Customer
Disappointed :( This was my Go to shop, rightly so , I purchased my first ever car here! Why not make it my own Right? :( Needed a simple tune- up, Paid almost 200$ Even with my "Buick Rewards Points", Yes I included wheel Alignment , balance/Rotate tires. After service I notice the "oil life ", was only at 65%, Tire pressure was the same showing low pressure, also noticed wheel cap missing . I contacted "Cody", "Findley BuickGMC", He requested photo, in which I happily submitted , Never responded back. Spent lots of money here for car service , Did not expect this..:( Cody did confirm all services were performed on my vehicle after I questioned my concerns with photo of missing wheel cap , with no reply or call ?So Idk?? "Scratching my head", ☹️
Isaac R.
PRESCOTT VALLEY,
AZ
Business Response
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
As always, the experience was all that I expected. Fast, efficient and knowledgeable. I have never had an unpleasant experience with anyone at that de...
Confirmed Service Customer
Cody was professional , I'm happy with the service on my vehicle .. The service was performed super quick ... Satisfied customer!!!
Confirmed Service Customer
Not a big fan of sales but service and parts are excellent. Pleasant, efficient, timely and honest. Troy and Chad are great.